Gold Coast Airport has been given a huge boost after being named the Best Regional Airport in Australia and Pacific for the fifth time at the Skytrax World Airport Awards.
The awards, referred to as the ‘Oscars of the airport industry’ took place in Amsterdam overnight.
They’re based on customer feedback from more than 13 million airport questionnaires conducted across 550 airports internationally.
Queensland Airports Limited Chief Executive Officer Amelia Evans said it was a huge honour.
“To win this award for the fifth time is credit to the more than 2,200 team members who work at Gold Coast Airport, including our airline and retail partners,” Ms Evans said.
“We are all so proud of the team who continue to focus on the customer every single day”.
Gold Coast Airport was also named The Cleanest Airport in Australia and Pacific for 2023.
“What makes these awards so special is that we don’t self-nominate, it’s based on direct feedback from the travelling public, so it’s the best indicator of our performance from a customer experience point of view,” she said.
“The recognition that comes with awards at this level not only puts Gold Coast Airport in the spotlight, but it places the Gold Coast and Northern New South Wales communities on the world
stage,” Ms Evans said.
Skytrax CEO Edward Plaisted also congratulated Gold Coast Airport on their success.
“The past few years have been extremely challenging for airports worldwide, and as we move on from the Covid-19 pandemic it is pleasing to see passenger numbers returning to normal, and for Gold Coast Airport to be recognised as a leading airport by their customers,” he said.
Singapore Changi Airport was crowned the World’s Best Airport.
